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Brandaid Info

Privacy Policy

Privacy Policy for brandaidstore.com website.
This website is owned and operated by Brandaid Australia. We can be reached via our contact form or by telephone Australia 1300 300 137.


How we use your information

As part of Brandaids' commitment to tailoring a level of service depending on our clients' individual needs, we collect and maintain relevant information about our clients to realise our goal. The information we collect will never be shared with other organizations for any purpose.

Brandaid recognizes the importance of implementing a privacy policy which protects the interests of our clients. The aim of this statement is to communicate how information about our clients is gathered and utilized within our website. It also outlines the security measures we have in place to prevent unauthorized access and distribution of your personal data.

Collecting Personal Information Privacy Statement

Brandaid collects personal information to personalise your experience with our site. The more we know about you, the more we can present you with services that are relevant to you. Your personal data stored in your personal “cookie”, (see below) will be used to make online ordering faster and more convenient by helping us understand your ordering requirements and navigation patterns.

The amount of information we collect about you depends upon the extent to which you utilize the services available on the site and whether you elect to give us information about yourself by placing an order online.

Your personal information will also be used to :

  • assist Brandaid in the production of print media. This may include, but is not limited to data processing, graphic design, typesetting and printing.
  • enable Brandaid to contact you with promotional offers which may be of interest. Brandaid may also use the information to notify you of site updates.
  • assist Brandaid’s internal accounts management, planning, research and development.
  • enable Brandaid to arrange third party services (e.g. Freight) in order for us to complete the transaction and send you the products you have requested.

In this case Brandaid will only disclose the information needed to complete your transaction. Brandaid does not sell, rent or trade user information to other companies.


“Cookies” are small data files that are sent from the site to your browser and are stored on your hard drive, keeping track of your general activity on the site. When you make subsequent visits to the site, your cookie gives us a summary of your preferences and past experiences on the site. This allows us to tailor certain aspects of our site services to your needs. Your cookie may be altered at different times throughout your visits to the site, and it is updated frequently as you use various different functionalities. Every time you enter in online, our server may deliver certain customized information based on the information stored in your cookie.


Brandaid stores all data behind carefully selected security devices such as firewalls. Our servers are protected in secure facilities. All internal communication with the system and communication of private member data, such as account details are transmitted using appropriate encrypted protocols. Policies related to staff access to private member data are in place. All data is held in the strictest confidence, protected by the strictest security standards.

User Validation

To ensure that only authorized personnel have access to your extranet interface, appropriate measures have been taken to enforce this. Each of our clients are allocated individual Logins and Passwords. It is recommended that you change your password regularly. Please advise us immediately if there is any unauthorized use of your user name, password, profile or accounts by any other Internet user or any other breach of security.

Your Agreement to this Privacy Policy

Please take the time to read our Privacy Policy carefully before utilizing this web site. By using the website you have indicated that you have read, understood and agreed to the collection and use of your personal information as defined by Brandaid in this Privacy Policy.

Changes to the Privacy Policy

Brandaid reserves the right to modify our Privacy Policy without prior notification. Therefore, as you are bound to these conditions, Brandaid encourages you to revisit this page periodically for more information.