• Login
  • Help
  • My Wishlist0
  • My Cart0
Tel 1300 300 137

Brandaid HELP

We love designing your artwork. It's on us!


If you would like Brandaid to design fresh creative, please select the 'Custom Design' template in your product selection or we can customise a predesigned product and include your images and/or logos.


Design Now, Pay Later.

Want to see your design before you pay for your printing? No problem. We know how scary it can be to pay for something without seeing it first. That's why Brandaid have the Design Now, Pay Later advantage. Simply select the 'Send me a quote' option at checkout. Brandaid will work with you to create your free design. Once you are completely happy with your final artwork, we will send you a proof to approve along with an order for your printing.


Hereʼs what you need to know about providing your artwork and images:-


Images & Colours

Images and Logos should be supplied to us at a minimum of 300dpi resolution, anything less will not print well.

If your images and/or logos are supplied to us in RGB, we will need to convert the colours to CMYK for printing, therefore your screen colours may vary to print output colours. If you would like a specific CMYK combination or a PMS to CMYK colour match, please include this in your ʻSpecial Instructionsʼ. A pdf or jpg proof will be provided to you for artwork approval prior to printing.



The fonts used in your logos and/or images should be converted to outlines or paths, supplied to us or embedded into your images. If you require specific fonts in your artwork, please provide a detailed list.

If Brandaid are designing a multipage book or magazine, we will require the copy supplied in a readable format and not converted to paths or outlines.


Accepted file formats

We accept any of the following formats:

  • All Microsoft Files
  • Adobe Illustrator
  • Adobe Photoshop
  • Adobe PDF
  • Quark Express

Or File extensions: jpg, png, tiff, eps, psd, ai, eps, pdf and zip.

If your program isn't listed here and you are unable to successfully upload it, please email it to us.


Our aim is to make your print buying as easy as possible, so if thereʼs anything here that is all too hard, just send us what you have and a Brandaid Representative will contact you should we require anything else. Or call us on 1300 300 137 to discuss your needs.